ARE DUDETHINGS PRODUCTS SOLD AT ANY OTHER RETAILERS?
- No. DudeThings.com is the EXCLUSIVE destination for our products.
HOW MANY ITEMS CAN I BUY IN ONE PURCHASE?
- There is no limit to how many items you can make in one purchase.
I PLACED AN ORDER. WHEN WILL PACKAGE ARRIVE?
- All packages ship via USPS. The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days. We do not ship internationally!
- Please keep in mind that during holidays or heavy volume launches, this time may vary.
- Please refer to our Shipping Policy.
WHAT METHOD IS USED FOR SHIPPING?
- All packages are shipped via USPS.
HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM?
- For customer service inquiries only, please E-mail firstname.lastname@example.org
I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?
- We aim to respond to all E-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches.
DO YOU OFFER RETURNS?
- No. All sales are final. Please refer to our Refund Policy.
- In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 14 days of receipt of package.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION, WHAT SHOULD I DO?
- Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at email@example.com with your inquiry.
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
- No, but by setting up an account, you become a DudeThings VIP member and have access to order and shipping information. You will also be added to our email list for exclusive updates in the future.
CAN I CHANGE MY ORDER ONCE I’VE PLACED IT?
- No, once you place an order it is final.